FAQ's

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What is the deposit fee?

* At the time of booking, there will be a 50% deposit required to secure your booking.
 

When do I have to pay?

* Deposit is due at time of booking
* Full payment is due on your event date

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What if something is damaged?

* All of our items will be inspected during take down of the event and if there are any damages they will be charged at cost (we have a replacement cost list).
 

What happens if I need to cancel my event?

* If you need to cancel your event please contact us as soon as possible. If the cancellation is made prior to 7 days of your booking date you will receive a full refund or the

option to rebook.

If the cancellation is made after 7 days you will lose your deposit unless you are able to re-book your party for a later date. We understand that things happen so please reach out and I am sure we can figure out a solution!

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How long does it take to set up and take down?

* Standard packages take 1-2 hours to set up.
* Standard packages take about 45 minutes to 1 and 1/2 hour to take down.
* Some extra items will add more set up and take down time.

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What does delivery cost?

*Delivery within 15 km of Campbell River area is included in our packages.

Black Creek- $20

Comox/Courtenay- $40

Parksville- $60

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What happens if its raining and/or windy for my outdoor movie night or party?

* If the weather is foul for your party day we will first try to come up with an alternative plan or location under ocer for your party or move it inside.

If those options are not available we can reschdule your party for no cost.

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How much space is required?

* Our tents are about 4 Ft. wide and 5 Ft. tall.

Set up with the mattresses the set up is about 5 ft tall, 4 ft wide, and 6 ft long
 

Do you move furniture to accommodate the tents?

* We do not move furniture, please be sure to clear and clean your space before we arrive.